What are my rights if I have been denied boarding?

In certain circumstances, air carriers may refuse boarding for reasons including:
- Safety or health concerns, such as if the passenger has not notified the air carrier in advance of serious allergies or infectious diseases, or if they lack the necessary travel documents.
- Failure to show up for boarding the outbound flight (in cases of bookings with a return trip) or previous flights within a series of consecutive flights.
- Lack of documentation required for accompanying pet animals.
If you have arrived on time for check-in and the air carrier denies boarding due to operational reasons or overbooking, you are entitled to:
- Financial Compensation, which varies depending on the route covered by the flight where boarding was refused.
- Choose between a refund of the ticket price, an alternative flight, or rescheduling the reservation for a later date.
- Assistance, including meals, drinks, and possible hotel accommodation depending on the duration of the wait, as well as transportation between the airport and accommodation, and two phone calls or messages via telex, fax, or email.
It's important to note that you are only entitled to assistance while waiting for an alternative flight under comparable transport conditions to your final destination or a return flight. In cases of denied boarding, the air carrier must first check if there are any volunteers among the passengers willing to relinquish their seats in exchange for agreed-upon benefits.